What courses are available?

Our courses are all available online in 10-15 minute bite-sized chunks. Each short course is 2-3 videos long followed by a quiz to confirm learning.

There are two levels of course:

  • Standard
  • Refresher (more suitable for those who have been in work and made redundant)

Standard short courses

Employability coursesProfessional Development courses
Customer serviceAppraisals and setting targets
CV writingApproaches to learning
Following instructionsAssertiveness and decision making skills
Job applicationsBullying and harassment
Job searchDealing with change
Personal skills auditingDealing with difficult circumstances at work
Preparing for a recruitment interviewDiscrimination at work
Problem solving skills for workGetting the most out of training
Speaking and listening at workInformation, Advice and Guidance in the workplace
Understanding your payManaging stress in the workplace
Using communication skills in a workplaceManaging study
Working with others in a workplaceManaging your money
Writing a cover letterPlanning for progression
Writing for different purposes in the workplacePresentation skills
Writing needs at workPrioritisation skills
Recognising and supporting equality and diversity at work
Reviewing your situation
Speaking confidently at work
Understanding cultural differences
Understanding professional relationships
Understanding progression opportunities

Refresher short courses

Employability coursesProfessional development coursesLeadership courses
Customer ServiceBullying and HarassmentAssertiveness and Decision Making
CV writingCommunity ProjectsCoaching Skills
Job Applications and Cover LettersDealing with Change in EmploymentManage own Performance in a Business Environment
Job SearchDealing with Difficult Situations in a WorkplacePeer Mentoring
Personal Skills AuditingDiscrimination at WorkPlanning and Completing a Project
Preparing for InterviewsInformation, Advice and Guidance in the WorkplaceRecognising Leadership Skills
Responsible Work PracticesMaking the most of Appraisals and Reviews
Rights and Responsibilities of CitizenshipManaging Stress in the Workplace
Speaking and Listening at WorkReviewing or managing your money
Time Management SkillsPresentation Skills
Understanding and reviewing your payPrioritisation Skills
Working as a TeamRecognising and supporting Equality and Diversity at Work
Writing for Different PurposesUnderstanding cultural differences in the workplace
Understanding pensions
Understanding professional relationships
Understanding progression opportunities
Using ICT to support writing