Speaking and Listening Refresher

Brush up on the importance of active listening and more in this short course covering:

  • To recognise the need to adjust communication to suit the situation and audience,
  • To be able to use active listening techniques,
  • To speak clearly and appropriately to suit a range of situations,
  • To recognise and understand the role of body language in communicating with others.

Refresher Membership

This course does not have any sections.